Frequently Asked Questions
Everything you need to know about your Wooden Ships shopping experience.
What materials are used in your knitwear?
We pride ourselves on using high-quality, sustainable yarn blends. Most of our pieces are crafted from a soft, breathable blend of wool and acrylic, designed to provide warmth without the itch.
How should I care for my Wooden Ships sweater?
To maintain the shape and softness of your garment, we recommend hand washing in cold water with mild detergent and laying it flat to dry. Avoid hanging knitwear as it can cause stretching.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days within the continental U.S. Once your order ships, you will receive a tracking number via email to monitor its progress.
What is your return policy?
We accept returns of unworn, unwashed items with original tags attached within 30 days of delivery. Please visit our Returns Portal to start your request and receive a prepaid shipping label.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
How can I ensure I select the right size?
Each product page features a detailed size guide. Our sweaters are generally designed with a relaxed, 'boho' fit. If you prefer a more tailored look, we recommend sizing down.